Location: On-site or Online. While my activities are primarily based in Finland and the UK, I offer delivery and collaboration worldwide.
BOOK NOWWhat if AI could do more than automate tasks - what if it became your most powerful loyalty engine?
In this workshop, we help your Marketing, Customer Success, Sales, and Brand teams explore the strategic potential of AI after the sale. By aligning AI technology with human insight and emotional intelligence, your organisation can create seamless, sustainable, and scalable customer relationships that drive retention, growth, and advocacy.
Ideal for: Companies adopting AI, Chambers of Commerce, Innovation HUBs, Academic Institutions focused on business, tech, or marketing.
What is Included:
Post-Sale AI Readiness Check:
We’ll assess your current engagement strategy and identify where AI can add real value - from service automation to personalised re-engagement journeys.Trust Architecture & Loyalty Design:
Learn how to build systems that go beyond efficiency - designed to build emotional trust, reduce churn, and improve lifetime value.From Data to Emotions:
We’ll unpack how to turn AI-generated insights into emotionally intelligent action - surfacing the right message, offer, or moment at the right time.Team & Role Transformation Mapping:
Discover how team dynamics are shifting in the age of AI - and how to equip your people for new roles like “Relationship Engineers” and “Brand Guardians.”Sustainability Through Retention:
Explore how AI can help reduce digital waste, increase operational sustainability, and create circular value with customers through loyalty-based systems.
Takeaways:
A practical framework for using AI in customer engagement without losing the human touch.
Clarity on your team’s evolving roles in the age of Agentic AI.
A post-sale playbook for turning satisfaction into advocacy.
Metrics and tools to align AI with ethical, sustainable business practices.
Add-ons:
Follow-Up Sessions:
Take your training further with tailored follow-up sessions to refine your approach, address challenges, and ensure successful implementation of your new strategies.Ongoing Advisory:
For companies ready to transform their brand strategy, this package includes ongoing advisory, customised recommendations, and hands-on guidance for consistent growth over three months.
